First order
10% off your first order
Use code FIRSTORDER at checkout. One per customer, and it works on sale items too.
Free shipping on orders over $99 · 10% off your first order with code FIRSTORDER
Free shipping on orders over $99 · 10% off your first order with code FIRSTORDER
Return & Refund Policy
Return Window
You can return an item within 30 calendar days of delivery. Requests after that period are not eligible for a refund or exchange.
Return Eligibility
Items must be unused, undamaged and in their original packaging. Products that have been modified or altered cannot be returned, and any warranty on them is void.
Include your order number or confirmation email with every return request, and wait for our authorization before shipping anything back. Do not return products to the manufacturer.
Refund Processing
Upon receiving and inspecting your return, we’ll email a status update within 7 business days. Approved refunds are issued to your original payment method within 7 business days.
Late/Missing Refunds
Confirm with your bank
Contact your credit card issuer
Email support@onlygarden.shop if it is still missing
Exchanges
Defective/damaged items qualify for replacements. Contact support@onlygarden.shop for authorization before shipping to:
OnlyGarden Returns (NJ01 Team)
1515 Burnt Mill Rd
Cherry Hill, NJ 08003
United States
Tel: +1 888-929-9910 ext. 3
Return Shipping
Return shipping is paid by the customer, unless the item arrived damaged or we sent the wrong one. Use a tracked service — we cannot refund a package that does not reach us.